Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,958 Reviews)
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Works fine.
on January 2, 2021
Posted by: Anonymous
Works fine. Set up process is too unwieldy, but otherwise, no issues.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome
on January 2, 2021
Posted by: Anonymous
I had so many issues with the router/modem from the cable company and I bought this one and now all problems are history. Very consistent and reliable
Written by a customer while visiting netgear.com
Customer Rating
5
signal and looking good
on January 2, 2021
Posted by: Karim
Very good product. Strong signal. So far I like it...
Written by a customer while visiting netgear.com
Customer Rating
4
Works well
on January 1, 2021
Posted by: Anonymous
Our router works well. If there is any problems we just reset it and all is good!
Written by a customer while visiting netgear.com
Customer Rating
3
Good
on January 1, 2021
Posted by: Anonymous
Seems to be working fine day 4. Only gave 3 stars because 1) instructions were unclear that came with product. After calling support, was able to successfully connect mesh extender. 2) nighthawk app is currently not working correctly so it is unclear if my extender is working to its potential. 3) Product failed to work on day three so had to factory reset and call support again for step by step guide to set up. Again, if app was working properly I could check status of extender. Will update post after several weeks of use.
Response from netgear.comBy Consumer Affairs, January 4, 2021
Hi Amy Schultz,
Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
1
No Issues
on January 1, 2021
Posted by: Craig Kirkwood
Unit hooked up without tooo many problems. No issues with streaming content.
Written by a customer while visiting netgear.com
Customer Rating
5
Net gear 5 star reviewuct
on January 1, 2021
Posted by: Anonymous
The Netgear product I purchased has been a game changer, our signal strength for Wi-Fi has improved dramatically. No more buffing and we are able to watch TV without interruption. I will highly recommend your product to my friends.
Written by a customer while visiting netgear.com
Customer Rating
5
Happy with security
on January 1, 2021
Posted by: Gcpd5g
Was happy to have more controll over settings and easy operating system after having spectrum foster for a few months
Written by a customer while visiting netgear.com