Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,958 Reviews)
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Netgear
on January 4, 2021
Posted by: Debra
Love all of its features, our old one had none of the Netgears features.
Written by a customer while visiting netgear.com
Customer Rating
5
Best router I have had over the years
on January 3, 2021
Posted by: Kianya
Easy setup and able to easily monitor traffic and devices connected. Like being able to prioritize a device. Especially when there are 2 phones, a laptop, tablet, echo dot, and 2 other smart home devices. We have no issues using all of the devices with no degradation of signal.
Written by a customer while visiting netgear.com
Customer Rating
5
Best router I have had over the years
on January 3, 2021
Posted by: Kianya
I love being able to prioritize devices. We can have a laptop, Roku, 2 phones and a tablet connected with various levels of streaming and games with no issues. Setup was a breeze and monitoring for issues is easy. Takes up a bit of space on the shelf, but I do love the power.
Written by a customer while visiting netgear.com
Customer Rating
5
Ac1750 WiFi Extender fits my needs nicely
on January 3, 2021
Posted by: Paul Kerbelis
Needed a WiFi Extender that also provided a fast Ethernet port. This Netgear device is perfect. It was easy to setup and was online in minutes. I like the Netgear provided app NightHawk that allows me to check the network status. This device does everything I need. I only issue I found was with the NightHawk app in that it reports an error when performing the speed test. No explanation why just.a selection to retry or cancel. Network is working fine so I am puzzled.
Written by a customer while visiting netgear.com
Customer Rating
3
Not bad, not what I expected!
on January 3, 2021
Posted by: Joe England
Setup was not as easy as indicated, but I got the device up and running. I see a medium increase in signal reach, but I guess I was expecting more. It might be the location of the device but I doubt it.
Response from netgear.comBy Consumer Affairs, January 4, 2021
Hi Joe England,
Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
solid performer
on January 3, 2021
Posted by: Don L.
This router has worked very well, held up through a number of power outages and surges that knocked out a lot of other electronics in our home. Very dependable.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear router
on January 3, 2021
Posted by: Jose D.
The product is actually a very nice and high quality device my PS4 and computer and Alexa device have been running smoother then ever even though it Was a bit more expensive then expected it seems to be giving off the speeds I am expecting ... the only question I would have would be why does it say 1750 mbps when it only gives 150-200 when I do a speed test on my PlayStation or PC seems a little bit deceptive
Written by a customer while visiting netgear.com
Customer Rating
4
Retired
on January 3, 2021
Posted by: Anonymous
Setup not well described in app. Call to technical support was helpful, but should not have been needed.
Written by a customer while visiting netgear.com