Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,958 Reviews)
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
Good Router
on January 7, 2021
Posted by: Aandersen
This router has worked out much better than my last one. I had some issues getting it set up but that was through my own fault. I ended up figuring that out through their phone support which was helpful. I took away a star as their phone support is only free for 90 days, after that you have to pay for it. Also, my security camera doesn’t recognize the router so I’ll have to probably get a new one.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy peasy.
on January 6, 2021
Posted by: Arden Gage
This device was as simple to set up as the salesman said that it would be. All of my devices are now glitch free and I couldn’t be happier. Thank you Netgear for a superior product.
Written by a customer while visiting netgear.com
Customer Rating
5
Modem works great!
on January 6, 2021
Posted by: Cry
I’m super glad I stumbled across this modem that doubles as a router. As someone who was learning how to set up their WiFi for the first time, it was a super easy process with this modem!
Written by a customer while visiting netgear.com
Customer Rating
3
Not what Expected
on January 6, 2021
Posted by: Anonymous
Made my Firestick slower and slowed my online gaming.
Response from netgear.comBy Consumer Affairs, January 8, 2021
Hi Jose Rivera,
Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
1
Weak signal
on January 6, 2021
Posted by: Anonymous
Had a older netgear .Thought we needed an upgrade. This was a mistake.
Response from netgear.comBy Consumer Affairs, January 7, 2021
Hi Mark Campbell,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to install, works great
on January 6, 2021
Posted by: Anonymous
Never had an extender before but needed one. This one solved all the issues. And it was so easy to install, especially with the nighthawk app. And it works great!!
Written by a customer while visiting netgear.com
Customer Rating
3
Works Well
on January 6, 2021
Posted by: Kprngl
I purchased the extender to extend the WiFi signal from the RV park office to my RV. It works well, however I am finding that the signal inside my RV is being blocked by the RV itself. If I put the extender outside it works better.
Response from netgear.comBy Consumer Affairs, January 7, 2021
Hi Kprngl,
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: "Improving wireless range: Overview" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: "Improving wireless range: Overview" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
NetGear Performance
on January 6, 2021
Posted by: Anonymous
The Netgear router was exactly what we needed. It was easy to setup. It had great range which covered the entire house (no dead zones) and the cost was very reasonable.
Written by a customer while visiting netgear.com