Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,958 Reviews)
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Fast and Easy to Install
on January 21, 2021
Posted by: Angie
With this Smart WiFi Router, I am able to connect plenty of devices without lag. It was very easy to install and the app compatible with the system gives me lots of information including who is connected and other. Definitely recommend! :)
Written by a customer while visiting netgear.com
Customer Rating
4
Great Modem/Router
on January 20, 2021
Posted by: Ronald T
We needed a replacement for an old router and modem (separate components) and wanted to switch to a combined system. The system was easy to setup with our existing provider, and all of our devices were able to connect within 24 hours (some had some issues, but were gone within the day). Internet lagging is also gone with the new system.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router
on January 20, 2021
Posted by: B Keenan
We live our new router. The security and ability to control our WiFi devices from our smart devices has proven to be very helpful. We upgraded in order to get better performance for our home security system which requires WiFi. We are not disappointed. The router is both cost effective and very efficient.
Written by a customer while visiting netgear.com
Customer Rating
2
Not as good as marketed
on January 20, 2021
Posted by: Tyler
Product was marketed to have much higher mgbs speeds but in truth, it only has a small fraction for traditional use. High speed is only compatible with a certain product that is rare in use.
Response from netgear.comBy Consumer Affairs, January 20, 2021
Hi Tyler,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on January 20, 2021
Posted by: Michael snell
BEST router I’ve bought I’ve switched from the orbi and it’s 10X times better
Written by a customer while visiting netgear.com
Customer Rating
5
Router
on January 19, 2021
Posted by: Tony
We’ve had it for two weeks and so far no issues. We get great coverage with no dead spots. I have 12 devices on the network including Ring cams and no problems. This is what I was expecting from a good quality router.
Written by a customer while visiting netgear.com
Customer Rating
5
Super
on January 19, 2021
Posted by: Quincy K
This really extended my wifi to weak areas in my home...I love it
Written by a customer while visiting netgear.com
Customer Rating
5
Solid Performance
on January 19, 2021
Posted by: Jim
Upgraded from a previous NETGEAR Router, As usual, Totally Solid Performance, HUGE Speed Boost ! Cannot go wrong with NETGEAR !!!
Written by a customer while visiting netgear.com