Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Fast and Stable
on May 21, 2023
Posted by: Vincent
I purchased my NETGEAR AC 1750 after a competitor’s product failed to perform. It was easy to install and the Nighthawk app keeps me informed about everything WiFi. Great product, great price!
I replaced an old router with a Netgear router. I really had no idea how to connect so I called the number provided. The agent was very helpful and talked me through every step. He stayed with me until I was properly connected. The router has increased the coverage in our house and is very reliable. We are very happy and highly recommend it.
The router works well once set up, but I had difficulty getting it to set up. Had to download an app and spend 30 minutes creating passwords and accounts then updating the router all of which using my cell data. The router wouldn't put out wifi until I had done all that which was a hassle. Since then it has worked fine, but it would have been nice to simply plug it in and it works.
Setup was super easy from the iphone Netgear Nighthawk app. The firmware updated. Everything connected. Signal is strong and literally have no complaints. Thank you!
I initially thought there was something wrong with the router, but it turned out to be my IP. The Netgear support people were so patient and made the technology easy for me to understand and help solve the problem. I am pleased with their products and services, and will continue as a loyal customer!
I was initially disappointed with the router, but found out it was the IP. The folks at Netgear support were extremely patient, and explained technological language to me in a way that I could understand fully. Thank you for a great and FAST product!