Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Works well...
on May 28, 2023
Posted by: Anonymous
I've used this device for a few weeks. It was not difficult to setup and works well. I would recommend to others.
Written by a customer while visiting netgear.com
Customer Rating
5
Life is great with Netgear
on May 26, 2023
Posted by: Sureyya YARGIC
I was really suffering wifi connection in my house each time I am at garage or patio.
Thanks Netgear AC1750 Wifi Mesh Extender… Life is easier and more joyfull now 🍀
Thanks Netgear AC1750 Wifi Mesh Extender… Life is easier and more joyfull now 🍀
Written by a customer while visiting netgear.com
Customer Rating
1
Either defective or bad
on May 24, 2023
Posted by: Luxa
My AC1750 cannot run with both its 2.4 GHz and 5 GHz radios on simultaneously. When doing so, it constantly and randomly reboots (I think due to overheating). Fine to use for a wired connection, but forced to use only 2.4 GHz to run smart devices and unable to use 5 GHz for computers due to afforementioned limitation.
Response from netgear.comBy Consumer Affairs, May 26, 2023
Hi Luxa,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
speed
on May 24, 2023
Posted by: Anonymous
The speed is questionable, sometime its fast than other times it's slow.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on May 24, 2023
Posted by: Anonymous
Product works great. Has fast internet and splits between 2.4gz and 5g!
Written by a customer while visiting netgear.com
Customer Rating
4
Better than our old one
on May 23, 2023
Posted by: Tiff
This modem router is much better than our old one, but once you leave the room the router is in, the signal strength goes from excellent to fair. It is supposed to cover a home over 2000sq ft. My home is only 1400 sq feet. I was hoping for strength to be closer to excellent in the entire home.
Written by a customer while visiting netgear.com
Customer Rating
5
Love it
on May 22, 2023
Posted by: Gwen
Love my new cable modem router in 1. I really like having 1 device that does both jobs. Works great, easy installation, and great app to access.
Written by a customer while visiting netgear.com
Customer Rating
3
Good, not Great
on May 21, 2023
Posted by: Jack Graham
Fast, Good signal strength, but will occasionally cut out for 30 sec or so.
Response from netgear.comBy Consumer Affairs, May 22, 2023
Hi Jack,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com