Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,958 Reviews)
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
great support staff
on February 17, 2021
Posted by: steve
The quick start instructions note that you need the provider to activate the service before you go much further, but that is hard to do without a landline. The support staff helped me a great deal and were polite and patient. It works well and should repay the cost of the rental un 10 months
Written by a customer while visiting netgear.com
Customer Rating
3
It’s seems ok
on February 17, 2021
Posted by: Anonymous
Installation is convoluted. Out of box warranty sucks. Extended warranty is expensive and not divulged up front. This is deceptive marketing. Improvements are marginal. Researching other competitors.
Response from netgear.comBy Consumer Affairs, February 24, 2021
Hi Leonard Alvarez,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
3
Ok not great
on February 17, 2021
Posted by: Mr Bill
Trying to set up port forwarding, but just cannot make it work. Time with the techs who directed me to Ddns.. nawww
Response from netgear.comBy Consumer Affairs, February 24, 2021
Hi Mr Bill,
Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Range Extender.
on February 17, 2021
Posted by: Jack L Dearth
This Range Extender exceeded my expectations. It filled in a gap in my WIFI coverage very nicely. I highly recommend it. Thanks.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing router!
on February 17, 2021
Posted by: Anonymous
This router increased our download and upload speed significantly! So happy with our purchase. Highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
Review
on February 16, 2021
Posted by: Ryanragusa
Product was well packaged, it was an easy set up and was able to be back on internet in less than 5 minutes
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk Netgear Router
on February 16, 2021
Posted by: Mary Busateri-Weyker
The Router is just what we needed. With new items over the years this router takes care of everything with no problems!” And their is plenty of room left. Great for apartments! And at a great price!
Written by a customer while visiting netgear.com
Customer Rating
5
Great service get connections
on February 16, 2021
Posted by: shakeysr142
Easy to connect. Great connections throughout the house
Written by a customer while visiting netgear.com