Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,958 Reviews)
Open Ratings Snapshot
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5 out of 5
5
HAPPY
on February 18, 2021
Posted by: rory presnell
SYSTEM WAS SELF EXPLNITORY AND WORK LIKE A CHARM. EASY ADD ONS LATER TOO.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Works well
on February 18, 2021
Posted by: dh
I needed an extender to connect an ethernet cord to from my pc so i could have internet. Only had connection issues once, but it could have been my own wifi. This extender does really well.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great product
on February 18, 2021
Posted by: Vlg777
Easy to install and reaches all parts of the house
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Amazing
on February 17, 2021
Posted by: Anonymous
Amazing, well built product bringing fast speed and joy to me and my girlfriend in our new apartment
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
EASY SETUP > EXCELLENT SECURITY AND SUPPORT
on February 17, 2021
Posted by: Anonymous
I NOTICED THAT THIS NETGEAR MODEL IS BETTER THAN PREVIOUS ROUTER I HAD,,
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Love new router!
on February 17, 2021
Posted by: Sabrina
Our Internet is so much faster and we do not drop off at all. Love it.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Router Review
on February 17, 2021
Posted by: John Bergstrom
I was very impressed with the easy installation, but not so much with the performance. The unit appears to be a little unstable and requires frequent resets. It is paired with a Netgear Cable Modem, so I am disappointed with the early results
Response from netgear.comBy Consumer Affairs, February 24, 2021
Hi John Bergstrom,

We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router

Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

Thank you.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Functionality and cost
on February 17, 2021
Posted by: Lorene culler
Not had that long but am pleased with the functionality and purchase price at this time. I had a small Netgear box before that lasted me almost 10 years so when looking for a new one I was only looking at Netgear again. Thank you for a quality product in times that don’t always deliver on that attribute. Blessings
Written by a customer while visiting netgear.com
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