Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,958 Reviews)
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Router
on March 1, 2021
Posted by: Sheila Schartz
The support people have been great in helping me setting up the router and addressing my issues.
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on March 1, 2021
Posted by: Anonymous
This is an easy router to setup as a replacement for the verizon fios actiontech one. I get improved wifi range and stability. Highly recommended.
Written by a customer while visiting netgear.com
Customer Rating
5
Extender
on March 1, 2021
Posted by: Doug
Bought a WiFi extender and so far it works pretty good.
Written by a customer while visiting netgear.com
Customer Rating
4
Good
on March 1, 2021
Posted by: Janet
I had a difficult time setting up my older laptop. Finally, after many hours on the phone with a tech, I was told I needed an additional part for the laptop.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear extender
on March 1, 2021
Posted by: james N green
I plugged it in linked it with my router and it working like i thought it would.
Written by a customer while visiting netgear.com
Customer Rating
5
Powerful
on March 1, 2021
Posted by: Lizzie W.
We currently live in a 3 level townhouse and needed a powerful device that would provide a quality signal and this router does!
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on March 1, 2021
Posted by: Denney
Bought this to extend Wi-Fi to my detached garage 150 ft. away from my house, works great. Have great Wi-Fi in my garage now.
Written by a customer while visiting netgear.com
Customer Rating
2
Not dependable
on March 1, 2021
Posted by: Laurie
I was very disappointed with this router that I purchased. I had Netgear in the past so I thought I would stick with them. It is very undependable and cuts out all the time. I’ve had to reset it several times. Very disappointed
Response from netgear.comBy Consumer Affairs, March 2, 2021
Hi Laurie,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com