Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,958 Reviews)
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Workable for now
on March 6, 2021
Posted by: Esau LEE
It took my ISP some time to set up the Cable Modem Router. I had to rest twice, in 3 days. Right now it is doing very well.
Written by a customer while visiting netgear.com
Customer Rating
5
Speed
on March 6, 2021
Posted by: Mboylan
Upgraded my router to the ac1750 and jumped speeds from about 50mbps on average to 200mbps average. So far very satisfied! I used to have lag issues when gaming now everything is running smooth with no problems. Very fair price as well!
Written by a customer while visiting netgear.com
Customer Rating
4
5G range
on March 6, 2021
Posted by: Anonymous
Disappointed that the 5G signal did not have a better range
Written by a customer while visiting netgear.com
Customer Rating
2
Slow throughput
on March 6, 2021
Posted by: Paul Crutcher
Speed is no where near what I’m getting from my modem
Response from netgear.comBy Consumer Affairs, March 9, 2021
Hi Paul Crutcher,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
My son is a gamer
on March 6, 2021
Posted by: James Boney
Since we purchased this device I haven’t heard the phrase “ I’m landing”
Written by a customer while visiting netgear.com
Customer Rating
5
Extends My Wifi Great!
on March 6, 2021
Posted by: Anonymous
Used the app, was up and running in no time. Nice clear instructions!
Written by a customer while visiting netgear.com
Customer Rating
5
Easy Breezy
on March 6, 2021
Posted by: Josephine2264
I have been out of the technical loop for sometime and was dreading having to update my equipment. Well, it was so easy. Pretty much plug and play. Tech support is patient and helpful. Thanks peeps.
Written by a customer while visiting netgear.com
Customer Rating
3
Too weak for the task
on March 6, 2021
Posted by: Pedro
It doesn’t cover the entire house. My roof is metal and this extender is too weak and will not provide wifi for my devices.
Response from netgear.comBy Consumer Affairs, March 9, 2021
Hi Pedro,
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com