Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,958 Reviews)
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
New WiFi Router
on March 7, 2021
Posted by: LarryB
I replaced my old router when it no longer served my family. The new router was advertised as faster and able to serve our home and yard. So far we have good service in the home but no improvement in our yard.
Written by a customer while visiting netgear.com
Customer Rating
5
Great little product
on March 7, 2021
Posted by: Rick
Router works great and very easy to use and set up
Written by a customer while visiting netgear.com
Customer Rating
5
Simple
on March 7, 2021
Posted by: Hoslaughter
I had new fiber optic service installed and decided to purchase my own router instead of leasing from the internet company. I did some research and of course Netgear came highly recommended. I always dread installing new devices because they are time consuming and frustrating, usually. The Nighthawk was amazing. It took about 5 minutes and I was up and running! I also love the app for it. This was a great purchase. Thank you Netgear!
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on March 7, 2021
Posted by: Anonymous
Works fine, I had one previous supplied by the cable company that worked very poorly very slow, cut in in and out.The Netgear is a great improvement.
Written by a customer while visiting netgear.com
Customer Rating
5
HighMarks: easy to install and use
on March 7, 2021
Posted by: Andy
The install was straightforward, plus the Nighthawk app allows me to login to verify what devices are using the extender and shows the speed at which they are connected at - plus much more! I couldn’t be happier with the purchase!
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on March 7, 2021
Posted by: Tom Darby
Great router, helped speed up my internet service drastically
Written by a customer while visiting netgear.com
Customer Rating
3
Slow router
on March 6, 2021
Posted by: Jess Tinoco
Over all very good just slow . I had 600 before and the speed is about the same.
Response from netgear.comBy Consumer Affairs, March 9, 2021
Hi Jess Tinoco,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Speedy
on March 6, 2021
Posted by: Russ
My old router gave me less than 100 MBps; with the NetGear AC 1750 I now get about 450 MBps! Nice.
Written by a customer while visiting netgear.com