Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,958 Reviews)
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Inexpensive and stable connection.
on March 7, 2021
Posted by: Michelle Lee
A good router, the connection is stable, inexpensive. Has an app to control the settings. Very nice.
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on March 7, 2021
Posted by: Lins0103
Purchased this as a recommendation from a friend. It has everything you need for a reasonable cost!
Written by a customer while visiting netgear.com
Customer Rating
4
Great router
on March 7, 2021
Posted by: Adam
Buying this router helped our internet considerably working from home. We had to go and stop our U-verse internet router for this router to work but once we took care of that and turned off our other devices, the app was easy to follow and configure. Would buy again for my home.
Written by a customer while visiting netgear.com
Customer Rating
5
Good experience
on March 7, 2021
Posted by: Kenneth Lee
I’ve installed this product in my parents home. It was easy to install and setup. However, there maybe an issue with the router that causing connection consistency issues with the extender.
Written by a customer while visiting netgear.com
Customer Rating
5
Great buy!
on March 7, 2021
Posted by: Tony
This is a reasonably priced product. Simple to set up and use.
Written by a customer while visiting netgear.com
Customer Rating
2
Better, Faster, delayed help
on March 7, 2021
Posted by: Ramanath Majumdar
This is faster and better than my previous NETGEAR router. This upgraded router opened up extra apps/channels for TV viewing, which is good. New router set up through Nighthawk is still complex and needs simplification. However, without registration, tech help was not available quickly. This tech help needs to be improved for not so tech savvy persons like me. Thank you.
Response from netgear.comBy Consumer Affairs, March 9, 2021
Hi Ramanath Majumdar,
Thank you for your review. If you need further assistance, you can visit Netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. If you need further assistance, you can visit Netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Buy with confidence
on March 7, 2021
Posted by: Drew
I now own 2 of these routers and have full confidence in ease of setup and controlling usage via the app. Also, highly recommend enable the smartband feature.
Written by a customer while visiting netgear.com
Customer Rating
3
very good
on March 7, 2021
Posted by: Tom Hodierne
no problems set up quick simple connection...all devices found easily works very good
Written by a customer while visiting netgear.com