Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
Router seems good so far
on June 16, 2023
Posted by: JG
Setup with app had one little hangup but rebooted and cruised through. Speeds are fast, authentications easy. One week in so far so good.
Written by a customer while visiting netgear.com
Customer Rating
2
Stopped working
on June 15, 2023
Posted by: Timothy A. Bear
After 3 years it stopped working. Before that it worked great . Had it next to the bedroom window and extended the WiFi signal out to the workshop.
Written by a customer while visiting netgear.com
Customer Rating
3
Hoped for Better
on June 15, 2023
Posted by: D S
For some unknown reason, it randomly stops functioning and must be restarted. Then everything is fine until the next random event.
Response from netgear.comBy Consumer Affairs, June 16, 2023
Hi D S,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear AC1750 Router
on June 15, 2023
Posted by: Terry Wigley
Very good router. Reliable and consistent, wide home coverage
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Cable Modem-Router
on June 14, 2023
Posted by: Mpete1998
Fought with a competitors modem-router for 30 days, it kept dropping the internet and devices so took it back to the store and bought Netgear’s AC1750 Wi-Fi Cable Modem-Router (C6300v2). It was cheaper and with the excellent help from the Netgear trouble shooters was on-line with all my devices in 20 to 30 minutes. Will stick with Netgear from now on. Great product.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Cable Modem-Router
on June 14, 2023
Posted by: Mpete1998
Fought with a competitors modem-router for 30 days, it kept dropping the internet and devices so took it back to the store and bought Netgear’s AC1750 Wi-Fi Cable Modem-Router (C6300v2). It was cheaper and with the excellent help from the Netgear trouble shooters was on-line with all my devices in 20 to 30 minutes. Will stick with Netgear from now on. Great product.
Written by a customer while visiting netgear.com
Customer Rating
5
Pretty easy setup.
on June 14, 2023
Posted by: MARIO C CARBALLO L
I found pretty easy doing the setup this time and the options for AP and extender are pretty clear.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great!
on June 14, 2023
Posted by: garyd
Easy setup with the Nighthawk App and works awesome!
Written by a customer while visiting netgear.com