Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,958 Reviews)
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
1
Cheap but not great
on March 16, 2021
Posted by: DC Weltzin
I bought this router to replace a similar model that I had used in my house for a few years. These routers have issues staying connected over wifi even though anything that is wired to the router continues to get service. Very unreliable in an age where many people work from home.
Response from netgear.comBy Consumer Affairs, March 16, 2021
Hi DC Weltzin,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Connection
on March 16, 2021
Posted by: DCH
We had the standard WiFi set-up from our internet provider. We needed a stronger, wider-range router for our live-streaming at church. Our new NETGEAR AC 1750 Smart WiFi Router works great!
Written by a customer while visiting netgear.com
Customer Rating
5
Highly recommended
on March 15, 2021
Posted by: Jose
This router modem is highly recommended easy to Set up
Written by a customer while visiting netgear.com
Customer Rating
5
Performance
on March 15, 2021
Posted by: Anonymous
Everything works perfectly. Sometimes the speed goes higher than I have in my plan, which is good and no loses of connections or anything like that. Really a great product.
Written by a customer while visiting netgear.com
Customer Rating
1
Poor connectivity
on March 15, 2021
Posted by: Swap
Always disconnecting from all our devices. Very frustrating
Response from netgear.comBy Consumer Affairs, March 16, 2021
Hi Swap,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great addition and amazing product!
on March 15, 2021
Posted by: Jay Jen
Replaced an older Linksys mesh system and couldn’t be happier! Faster performance, better app interface and amazing product!
Written by a customer while visiting netgear.com
Customer Rating
4
My View on Netgear
on March 14, 2021
Posted by: Lesmy Quezada
So far it has been going good, I was a little disappointed that even thought it says it can get up to 1300 mbps it really only can reach up to 680 mbps. Regardless it’s still better than what I had previously so it’s been working fine. It definitely will be saving me some money compared to renting a modem from Comcast. At first I was thinking of returning this and going for something that can reach the full 1300 but as I mentioned it has been working fine so I decided to keep this.
Written by a customer while visiting netgear.com
Customer Rating
3
Does the job
on March 14, 2021
Posted by: Miguel Osorio
Its ok router modum combo. Since installing it my intrernet keeps dropping. Not sure if its the router or my internet provider.
Written by a customer while visiting netgear.com