Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,958 Reviews)
Open Ratings Snapshot
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4 out of 5
4
Equipment Service
on March 16, 2021
Posted by: Ashley
NETGEAR has been very helpful specially when it comes to helping Customers with their needs. My wifi has been better than BOINGO.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Review on Router
on March 16, 2021
Posted by: Anonymous
I have been happy with my Router. It connects quite well.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Awesome modem
on March 16, 2021
Posted by: Christina Neiss
I have had this for almost a week and it works amazing. My daughter uses the WiFi to navigate through her online courses which she can now do with ease. Modem is definitely worth purchasing.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Most Reliable and Stable
on March 16, 2021
Posted by: Somerset NJ
Most reliable and stable WIFI Router I ever had. Support is excellent. You have to download and install the apps, it has tons of features that is so useful.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Best WiFi Router
on March 16, 2021
Posted by: Tay
Easy set up took no time at all. Great connect an love that I can access it anyway.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Seems to be what I wanted
on March 16, 2021
Posted by: DBR
Fantastic out-of-box service, but seemed to become very sporadic after one week. Connectivity and bandwidth dropped significantly with periodic reboots seeming to help somewhat. Jury is still out on this with no understanding of the sporadic behavior.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Happy
on March 16, 2021
Posted by: IC
I am happy to have bought the Extender. I have it downstairs of my home. It operates very well.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Router
on March 16, 2021
Posted by: Ya boi
It’s Ight but still doesn’t manage to reach my moms room as good for some reason. Even though I’m on the 2.4ghz which says it’s a wider range.
Response from netgear.comBy Consumer Affairs, March 16, 2021
Hi Ya boi,

We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router

Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

Thank you.
Written by a customer while visiting netgear.com
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