Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,958 Reviews)
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
3
Not the Greatest
on April 4, 2021
Posted by: ejack726
Purchase this modem because my Arris Modem was out of date with my cable company. This modem is doing the same thing that my Arris Modem is doing, Going in and out. Constantly have to sign in to my wifi connection.
Response from netgear.comBy Consumer Affairs, April 6, 2021
Hi ejack726,
Is this happening on multiple connected devices? Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Is this happening on multiple connected devices? Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
1
Works well...when it works
on April 4, 2021
Posted by: Frank B
The signal on this device is not as strong or reliable as previous models. The 2.4 channel kept dropping, and while showing available it would not connect unless the router was reset. This happened several times a day. I returned the router.
Response from netgear.comBy Consumer Affairs, April 6, 2021
Hi Frank B,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Very satisfying experience so far
on April 4, 2021
Posted by: SRIPARNA GOSWAMI
We have highly interrupted internet service provided by Mediacom. Given that, this new router has totally saved me in this time of virtual office hours and meetings.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on April 4, 2021
Posted by: Sleiman Masri
This product was easy to set up, looks great in the living room and provides very fast internet speeds. I’d highly recommend it to anyone with a medium sized house.
Written by a customer while visiting netgear.com
Customer Rating
5
WFH and gamer must have
on April 4, 2021
Posted by: CAC
It’s working great. Easy setup. I replaced a 8yr old net gear to support WFH and growing number of devices. The app shows all devices using the wireless, currently 8-11 at any given time and signal is strong in 2-Story home, 2100sf. Never realized doorbell and security cameras along with tablets, laptops, printers, cell phones, TVs, and gaming all pull on the router. So far, it’s been a good month using this router.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Extender
on April 4, 2021
Posted by: Greg Meredith
Actually purchased the Netgear Wireless WiFi Extender to use on a piece of equipment that was on another level of the home, but required a wired connection. The AC1750 has worked flawlessly for the task.
Written by a customer while visiting netgear.com
Customer Rating
5
Perfect for us
on April 4, 2021
Posted by: Anonymous
Our Wifi was weak throughout the house. The router was installed on one end and our bedrooms and office are on the other. I went with this extender over paying to move the router because the overlapping coverage across the house. Download speeds basically doubled and no buffering.
Written by a customer while visiting netgear.com
Customer Rating
5
What I needed
on April 4, 2021
Posted by: Bill Blaz
My family lives in a ranch style house with the WiFi connection at one end. Moving the connection was impractical and the signal at the far end of the home was weak. The new netgear router solved the indoor WiFi problem. I would buy it again and recommend this for anyone needing a better router.
Written by a customer while visiting netgear.com