Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,958 Reviews)
Open Ratings Snapshot
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5 out of 5
5
Speed and Sleek
on April 7, 2021
Posted by: Anonymous
Love the high speed and sleek design of my new modem router!
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
Returned purchase
on April 7, 2021
Posted by: pleasure
We tried unsuccessfully to connect router to current system. RETURNED to store.
Response from netgear.comBy Consumer Affairs, April 8, 2021
Hi pleasure,

Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Money well spent
on April 7, 2021
Posted by: Stephanie Grace Mungcal
I love this router. It’s inexpensive and provides all my internet needs.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Gamer Friendly
on April 7, 2021
Posted by: Bree
Modem has been working for us pretty good. It has improved the connections on our home as it is 3 levels.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Worth every penny
on April 7, 2021
Posted by: Bryan
Was about to call my internet service to see what could be done of the poor internet on the other side of my house. But now thanks to this device I won’t need to, thanks NETGEAR!!!
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Great product, works well.
on April 6, 2021
Posted by: Anonymous
Easy setup, no problems. Connection throughout my entire home with no problems. The 5ghz is very strong.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Nice product
on April 6, 2021
Posted by: Clark Jowers
Very easy to use and is working like it is supposed to
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Nice
on April 6, 2021
Posted by: RichardE48
The Netgear97 is every thing that data available states it does. I am very glad I purchased this router.
Written by a customer while visiting netgear.com
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