Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,958 Reviews)
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
WiFi router
on April 12, 2021
Posted by: Kathy Lunduski
Was having connection problems and bought this router and a extended. Am seeing a huge difference with WiFi no more getting kicked off and was so simple to hook everything up
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome Router
on April 12, 2021
Posted by: Anonymous
Sooo easy to install. Love the ability to track my WiFi through NightHawk app. Great speeds and distance.
Written by a customer while visiting netgear.com
Customer Rating
5
Very good better then my last one
on April 12, 2021
Posted by: David
After a lot of work with some hacking nightmares I finally got it into half way descent shape.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router
on April 11, 2021
Posted by: Anonymous
This is a great router. WiFi is so much faster now.
Written by a customer while visiting netgear.com
Customer Rating
2
Not living up to expectations
on April 11, 2021
Posted by: Netgear customer
The router is rated for 450mbps but has only yielded 181mbps to date. I’ve contacted netgear to understand why and how to rectify the situation but have not heard back after a week.
Response from netgear.comBy Consumer Affairs, April 13, 2021
Hi Netgear customer,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Very happy
on April 11, 2021
Posted by: Sebastian Sanzberro
Very happy with my purchase. Had a minor issue when first bought, but customer support helped me fix it. Works perfectly now, no issues!
Written by a customer while visiting netgear.com
Customer Rating
4
Extender
on April 11, 2021
Posted by: J Morningstar
Easy to connect with my phone but difficult with smart tv
Written by a customer while visiting netgear.com
Customer Rating
3
Bela
on April 11, 2021
Posted by: Bela
Th]e product is fine but I could not integrate it with Arlo and the reason I purchased it. And how difficult it was trying.
Response from netgear.comBy Consumer Affairs, April 14, 2021
Hi Bela,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com