Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,958 Reviews)
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Excellent product. Easy installation.
on April 16, 2021
Posted by: Jeff Rayburn
This is a great modem. Installation and set up was made easy by the support specialist.
Written by a customer while visiting netgear.com
Customer Rating
5
Works like a charm
on April 16, 2021
Posted by: Blanks
Was tired of slow connections with all the connected devices in my home. Upgraded to this new router/modem combination and it works perfect.
Written by a customer while visiting netgear.com
Customer Rating
4
Good overall choice
on April 16, 2021
Posted by: Rick Kennis
Setup was a little bit of an obstacle, but great working product once ready to go.
Written by a customer while visiting netgear.com
Customer Rating
5
Good job
on April 16, 2021
Posted by: Ed carp
Very good job on this product. Works well and super easy to set up with the Nighthawk Ap.
Written by a customer while visiting netgear.com
Customer Rating
3
Not bad for the price
on April 16, 2021
Posted by: Cgt6
I bought this for use in a flat that serves as my home away from home. Easy setup and it works fine. However, the bright lights are annoying in my room, and exceptionally frustrating is it lacks a WPS button to permit easy access for devices. It seems to have no pebble so far with the 10 devices I use.
Response from netgear.comBy Consumer Affairs, April 16, 2021
Hi Cgt6,
Thank you for your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Good
on April 16, 2021
Posted by: Jenny
Decent Router/Modem, and was easy to set up but can only get the 5GHz band WiFi to work.
Written by a customer while visiting netgear.com
Customer Rating
1
Makes WiFi unusable
on April 16, 2021
Posted by: Tavin
The product takes over me existing WiFi connection and prevents me from using the normal WiFi signal. It makes it hard to connect to the WiFi coming through the extension and then drops WiFi signal within 30 minutes of connecting to it. It is impossible to use to play video games or stream you will get kicked out of your game and your stream will be dropped. I have looked at reviews and everything seemed good so maybe I have a defective product? Anyway 1/5
Response from netgear.comBy Consumer Affairs, April 16, 2021
Hi Tavin,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Router Performance Surprise
on April 16, 2021
Posted by: Rmild
Replaced an old Netgear router with the AC1750. A little difficult get it set up. Better range than my old one.
Written by a customer while visiting netgear.com