Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,958 Reviews)
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Awesome product!
on April 19, 2021
Posted by: Anonymous
Well we have spectrum and their wireless router well needless to say horrible! Did some research shopped around and found my nighthawk! Hands down great for the house and lots of other things! My advise buy one!
Written by a customer while visiting netgear.com
Customer Rating
3
Overall ok, wish got a faster one
on April 19, 2021
Posted by: Rodolpho Camargo
Had I issue with my first one! Thanks Netgear could send another one under warranty. But I believe there is faster ones..
Response from netgear.comBy Consumer Affairs, April 20, 2021
Hi Rodolpho Camargo,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Works very well
on April 19, 2021
Posted by: Steven Kinslow
Took me a bit to get it up and running, but it works great
Written by a customer while visiting netgear.com
Customer Rating
5
Updated router
on April 19, 2021
Posted by: Anonymous
So far, so good! Available to have wi-fi on lower level and on upper level and not just on the main floor! Like the new router 10 times better than the old one!
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on April 19, 2021
Posted by: Anonymous
It is great. To get it going had to up plug the cable modem and take the plug out.
Written by a customer while visiting netgear.com
Customer Rating
5
The perfect solution
on April 19, 2021
Posted by: Poppa John
I needed an updated router with a larger range and faster speed. This fit the Bill perfectly. Simple to setup,and the app is a great tool!
Written by a customer while visiting netgear.com
Customer Rating
4
Easy
on April 19, 2021
Posted by: Kathie
The Netgear modem was easy to set up and use which is a major asset in the purchase.
Written by a customer while visiting netgear.com
Customer Rating
5
Does what I expected
on April 19, 2021
Posted by: Jacob hillegas
It was able to give the areas of my apartment that weren’t getting 5G WiFi which is what I got it for
Written by a customer while visiting netgear.com