Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,957 Reviews)
Open Ratings Snapshot
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5 out of 5
5
Good and strong
on April 25, 2021
Posted by: Anonymous
Easy setup, Strong connections. Replaced old dLink extender. Software a bit glitchy.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Barn use
on April 25, 2021
Posted by: Anonymous
Easy to follow instructions. Put it in my barn 50’ from the house and now I have full WiFi out there.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Excellent
on April 25, 2021
Posted by: Wanda Ryan
I love my new NETGEAR smart WIFI router. Easy installation and works great!
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Whole house connect to wifi!
on April 25, 2021
Posted by: Donta
I had a router/modem in one before I went to Netgear... HUGE DIFFERENCE! It’s awesome to have both 2G and 5G with my home being a smart home! Netgear even had security measures to it that allows for more versatility when having pristine wifi!
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Drops
on April 24, 2021
Posted by: Ckk
Wifi Drops off at least 5 times a day and comes back on in 2 seconds
Response from netgear.comBy Consumer Affairs, April 26, 2021
Hi Ckk,

We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/000061156/How-can-I-troubleshoot-my-cable-modem

Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
So far so good
on April 24, 2021
Posted by: Sean
I have only had this device for a couple of weeks but so far I have not had any issues or complaints. Install was very easy especially with the app. The app really brings it to that 5 star rating
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Works great
on April 24, 2021
Posted by: Joe
Set up was a breeze. Works like it should fast and reliable
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Working well!
on April 23, 2021
Posted by: Taliha
So we added an internet connection and had to get a new modem. The internet company recommended to buy a router to get connected so we went with netgearAC1750 wifi5. Had some initial trouble setting up due to the modem add on situation but once it registered working very smoothly! So far no issues and happy with our choice :)
Written by a customer while visiting netgear.com
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