Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Always Efficient
on May 2, 2021
Posted by: Anonymous
The Nighthawk AC1750 w/wifi 5 is a really great router. Strong signal and very efficient. Always works with the multiple devices without loss of connection. Simple navigation app to set specific needs to anyones expectations. This is one router I can recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on May 2, 2021
Posted by: Babette Tilley
Had to replace old equipment. Stayed with the same brand. Works great.
Written by a customer while visiting netgear.com
Customer Rating
2
Slower service
on May 2, 2021
Posted by: Anonymous
I purchased this modem to increase reliability and consistency while gaming and streaming. My speed was never an issue. Comcast is my service provider. Ever since I switched my speed is 20-25% of what it was from the Comcast gateway. Comcast tells me it is the modem. The modem says it can handle up to 450mbs on 2.4ghz and 1.3gbs on 5.0ghz. I’m lucky to pull 50mbs currently on a speed test. My speed was 250-300mbs thorough the Comcast supplied gateway. Not impressed. I checked with Comcast to make sure this device was compatible and could handle the speed requirements. I have looked on forums and tried to change settings. Nothing helps. A reboot gives me higher speeds for a day then back to 20-25% of normal. I’m at a loss.
Response from netgear.comBy Consumer Affairs, May 5, 2021
Hi Jesse Tutino,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Router
on May 2, 2021
Posted by: Anonymous
The Netgear AC1750 router made a huge difference with my internet speed.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing FAST And Reliable
on May 2, 2021
Posted by: arthur uberti
Replaced my lagging cablevision wifi router and my network became ALIVE again.
Written by a customer while visiting netgear.com
Customer Rating
5
Always Efficient
on May 2, 2021
Posted by: Patrick J Izon
The Nighthawk a really great router. Strong signal and very efficient. Works with multiple devices without loss of connection. Simple navigation to set specific needs to anyones expectations.
Written by a customer while visiting netgear.com
Customer Rating
5
Range
on May 2, 2021
Posted by: G G
As soon as I set it up it started to work so well. The app is really handy as well.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast working and strong signal!
on May 2, 2021
Posted by: Asia
The best router I’ve ever had! No matter where I am in the house I have all bars. It’s never slow working even with multiple devices on at one time. 10/10 would definitely recommend to anyone looking for a long lasting router.
Written by a customer while visiting netgear.com