Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,957 Reviews)
Open Ratings Snapshot
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5 out of 5
5
Quick and Easy to Set Up
on May 3, 2021
Posted by: Renee
The all in one option has worked great with my internet speeds. It reaches across my whole house without any issues. I have multiple smart devices and computers hooked up and I haven’t had any issues with connectivity. Absolutely continuing to stick with Netgear for my products
Written by a customer while visiting netgear.com
Customer Rating
2 out of 5
2
Very complicated to set up
on May 3, 2021
Posted by: Anonymous
When the wifi is working it is nice but setting it up and putting it together took a long time to do. Sometimes the signal drops and I don’t know how to fix it.
Response from netgear.comBy Consumer Affairs, May 5, 2021
Hi Allie Lynch,

Thank you for your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Blazing Streaming
on May 3, 2021
Posted by: Jeremy Blanton
I love this router. Our internet streaming is the best it’s ever been!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great Product
on May 3, 2021
Posted by: Anonymous
Simple, easy to set up, super fast internet and WiFi - Connected to Comcast with no issues.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Outstanding
on May 3, 2021
Posted by: Donna Mulder
My Netgear Router was easy to install and performs beautifully. Love the fact I own my equipment and am not paying a monthly rental fee to the cable company. This high quality router has provided excellent service and freedom.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Excellent product
on May 3, 2021
Posted by: Guilhe
I needed a simple but trustworthy way of extending my house wifi coverage and this product does the job!!!!
Written by a customer while visiting netgear.com
Customer Rating
2 out of 5
2
2.4 GHz dont work
on May 2, 2021
Posted by: Ramon
I have to return it because the 2.4 GHz don’t work with only less of 3 month after buy it.
Response from netgear.comBy Consumer Affairs, May 5, 2021
Hi Ramon,

Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Best router
on May 2, 2021
Posted by: Silver
So easy to install it was set up in less than 30 minutes and I was online working faster
Written by a customer while visiting netgear.com
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