Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Works for me
on May 15, 2021
Posted by: Anonymous
My internet would not reach my garage where I park my Tesla so I couldn’t get software updates. My Netgear extender solved the problem
Written by a customer while visiting netgear.com
Customer Rating
3
Internet “unstable”
on May 15, 2021
Posted by: Anonymous
We have Comcast with 300mbps and are being given “internet unstable” messages while freezing up on Zoom calls. Could this be a problem with the router?
Response from netgear.comBy Consumer Affairs, May 17, 2021
Hi Rich Lynch,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
Some interruptions in service daily.
on May 14, 2021
Posted by: Steve Schaetz
Inconsistent speeds and pauses. Little improvement from the 10 modem and router it replaced.
Response from netgear.comBy Consumer Affairs, May 18, 2021
Hi Steve Schaetz,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Newbie
on May 14, 2021
Posted by: SimSimma
So happy w my new Netgear! I am also a Nighthawk newbie. Gaming runs so much quicker!
Written by a customer while visiting netgear.com
Customer Rating
5
No Issues
on May 14, 2021
Posted by: Annie Shepherd
Have only had this for about a week now but no issues so far, and was super easy to set up.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear review
on May 14, 2021
Posted by: Alan Evatt
My Netgear router is functioning well. I particularly like the notifications when any new devices are added.
Written by a customer while visiting netgear.com
Customer Rating
5
Fairly easy to install
on May 13, 2021
Posted by: Anonymous
It was fairly easy to install, I do wish that it has written instructions included
Written by a customer while visiting netgear.com
Customer Rating
4
Nice looking.
on May 13, 2021
Posted by: Ernie.
Thought I would upgrade from my 12-year-old Netgear WGR514, but now it will not run my Samsung camera or the outside security camera after BB came 4 times to fix it.
Written by a customer while visiting netgear.com