Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Not one problem
on July 21, 2023
Posted by: Patrick
I'm loving this router. It is the best purchase I have made and I will surely go with Netgear in the future. They have proved to me.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great. Little learning
on July 20, 2023
Posted by: Sam Davey
After downloading the app and talking with tech support all devices in the home work very well. I am extremely remote so satellite service is all that’s available to me. It links fine.
Written by a customer while visiting netgear.com
Customer Rating
4
Great except setup
on July 20, 2023
Posted by: Mmarincel
Just let me login to router and not the app. Continuously lost internet until I figured out to disconnect WAN, login to webpage like normal, and change all settings to dynamic. Maybe everyone dont want to use an app to setup for that reason....dont force people. Otherwise it works great.
Written by a customer while visiting netgear.com
Customer Rating
1
stopped working intermittant
on July 20, 2023
Posted by: Gil
I pulled it from the wall due to intermittent signal strength. Everything using it became unavailable.
Response from netgear.comBy Consumer Affairs, July 20, 2023
Hi Gil,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Excellent razor….
on July 20, 2023
Posted by: Robert Schaffer
Just tried your razor and absolutely love it. Would definitely recommend it!
Written by a customer while visiting netgear.com
Customer Rating
3
Unfortunately stopped working after one year
on July 19, 2023
Posted by: SD
Had to replace just under a year after I bought it...until then, worked ok (not amazing)
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router
on July 19, 2023
Posted by: Andy Cabreja
This product was straightforward to install. I love how it can be remotely controlled. Overall good purchase. I recommend this product to anyone looking for a quality router.
Written by a customer while visiting netgear.com
Customer Rating
5
Way out there
on July 19, 2023
Posted by: Charles B
This router is awesome. I have it located on my back porch I live in rural area and I have yet anywhere within reason to not have a signal
Written by a customer while visiting netgear.com