Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Works well for our purposes
on May 21, 2021
Posted by: Jimmca
It is a good fit for what we wanted out of a router.
Written by a customer while visiting netgear.com
Customer Rating
5
Ease of installation
on May 21, 2021
Posted by: ROCKYJOJO
This router was easy and simple to install and exceeds my expectations in operation. The install instructions were simple to follow.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome
on May 21, 2021
Posted by: Esals30
I changed out my modem and router for this combo and couldn’t be happier. I have a 200mbps plan and it delivers just that, sometimes peaks a little over 200. I love this device and for the money, you definitely get your “bang for the buck”
Written by a customer while visiting netgear.com
Customer Rating
5
Great product Great value
on May 21, 2021
Posted by: aschuer
I am extremely pleased with this router. It was easy to install and the performance has been outstanding.
Written by a customer while visiting netgear.com
Customer Rating
5
Faster, consistent, very stable wifi
on May 21, 2021
Posted by: Wally Liverance
This router has made a very positive impact on my computer experience.
Written by a customer while visiting netgear.com
Customer Rating
5
It’s great
on May 21, 2021
Posted by: Anonymous
Great product so far. A big upgrade from my previous router.
Written by a customer while visiting netgear.com
Customer Rating
1
Repeatedly Drops its signal
on May 21, 2021
Posted by: David
At least 3-4 times a day, the router dropped its signal and the WiFi was unavailable. Had the unplug and plug back in to reset it, then it would work again.
Response from netgear.comBy Consumer Affairs, May 25, 2021
Hi David,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
So far, so good!
on May 21, 2021
Posted by: Knaidele
Not very knowledgeable about the workings of the extender but so far we have not had any negative issues.
Written by a customer while visiting netgear.com