Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Reliable and dependable, so far so good.
on May 23, 2021
Posted by: Tender Lin
Easy to set up and password is easy to remember too. Router and Modem in one is a plus too.
Written by a customer while visiting netgear.com
Customer Rating
5
Exactly what I needed
on May 23, 2021
Posted by: Anonymous
This router was extremely easy to set up by myself and I have not had any issues. I was easily able to change the name and password with the simple QR code that was provided. I would highly recommend this extremely user friendly product.
Written by a customer while visiting netgear.com
Customer Rating
2
Didn’t work for me
on May 23, 2021
Posted by: Gloria gergen
I set everything up and ultimately, while it did extend the bars I got on my wifi, the connection was FAR worse and less stable. It didn’t work for me. I’ll have to return it
Response from netgear.comBy Consumer Affairs, May 26, 2021
Hi Gloria gergen,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
I love this router
on May 22, 2021
Posted by: Alyssa
This is such a great router for a great price. What I especially love is the app that it comes with. It runs a security check on every device that connects to your internet. I would defiantly recommend this item!
Written by a customer while visiting netgear.com
Customer Rating
5
Net gear C6300v2
on May 22, 2021
Posted by: Kaitlin Torzewski
This modem/router combo works great! Definitely happy with my purchase!
Written by a customer while visiting netgear.com
Customer Rating
1
Cant handle load
on May 22, 2021
Posted by: Josh
Cant handle load of multiple devices in a family home as the box depicts. Best if used for one device and one device only.
Response from netgear.comBy Consumer Affairs, May 26, 2021
Hi Josh,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Wonderful
on May 22, 2021
Posted by: Aubrey Phillips
Easy to set up. A good price. And I get the exact mb/s when I use Ethernet. It’s a very nice router. Definitely sticking with this
Written by a customer while visiting netgear.com
Customer Rating
1
Frequent disconnection 5ghz channel
on May 22, 2021
Posted by: Alvin Mauricio
I do not highly recommend this router. Since day 1 that I bought the equipment it took me several times to reset it to its factory settings and have restarted the router every other day because our connection to 5ghz always getting disconnected. I reached technical support through chat so many times and they will send you these technical support documents guide to troubleshoot the problem despite requesting for a replacement. It is very frustrating to go through all these technical details so many times and still they not able to find a solution.
Response from netgear.comBy Consumer Affairs, May 25, 2021
Hi Alvin Mauricio,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com