Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
Netgear AC1750 Router Review
on August 9, 2023
Posted by: Steve Martini
Router was fairly easy to install. It allowed us to get rid of our extender that didn’t work very well. Range is good; although per the specs we expected excellent. Overall though we are satisfied with it.
Written by a customer while visiting netgear.com
Customer Rating
3
Keep losing signal
on August 6, 2023
Posted by: MARCELL MASEMAN
Only 10 ft from router and continuously lose signal on laptop
Response from netgear.comBy Consumer Affairs, August 7, 2023
Hi MARCELL,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing a connection issue, we recommend checking out this troubleshooting resource: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing a connection issue, we recommend checking out this troubleshooting resource: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
No issues, easy setup
on August 6, 2023
Posted by: Anonymous
The Nighthawk app made it very easy to setup properly, even if it did take some time. The one discrepancy with the app is that it tells you to set it up halfway between the router and where the weak signal is, whereas the printed guide says to set it up in the same room as the router as then move it to the halfway point. Everything seemed to work well once it was all completed, my only issue is that I couldn’t tell if my devices were receiving the extension or not. I looked it up and it said that there should be another network with the same WiFi name but with “EXT” on the end but I am yet to discover that network. Nonetheless, everything seems to be working as it’s supposed to and I haven’t had any other problems since setting it up
Written by a customer while visiting netgear.com
Customer Rating
5
great product
on August 6, 2023
Posted by: lou desocio
works great i was unable to get some of my wifi items to stay hooked up to the internet they would drop. after installing my netgear everything works with a problem.
Written by a customer while visiting netgear.com
Customer Rating
3
For the price its ok
on August 4, 2023
Posted by: Skidmarks72
The install was miss leading it said it was connected went through all the steps but never connected took 1 hour to finish the install that should have taken 10 minutes with previous Netgear products
Response from netgear.comBy Consumer Affairs, August 7, 2023
Hi Skidmarks72,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing trouble with installation, we recommend visiting the following resource: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing trouble with installation, we recommend visiting the following resource: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Fantastic
on August 2, 2023
Posted by: Marguerite
Works wonderful I AM VERY PLEASED WITH OUR NEW router AND Wi-Fi Nothing like feeling better about your safety on line.
Written by a customer while visiting netgear.com
Customer Rating
5
easy to change setting
on August 1, 2023
Posted by: j wilson
It was easy to change from 5.0 to 2.4 so that the old printer could connect to it
Written by a customer while visiting netgear.com
Customer Rating
1
Doesn’t work in my area
on July 31, 2023
Posted by: RW
Doesn’t work and I am not able to return it since it’s past the 14 days policy.
Written by a customer while visiting netgear.com