Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
3
More frequent network outages than I hoped
on June 7, 2021
Posted by: Mackenzie Frackleton
The main issue is that I still need to reset the router to correct network issues. About once every two weeks, I find that my wifi networks have no internet access. The cable connected computers I have never see any issues during this time. I purchased the router to upgrade from this same issue with my last model, but this issue has not been solved. Aside from the biweekly issues, it works fine and covers my 1300sq ft apartment without issue.
Response from netgear.comBy Consumer Affairs, June 8, 2021
Hi Mackenzie Frackleton,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Router
on June 7, 2021
Posted by: Oscar
Been using Netgear routers for a very long time there excellent!!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent WIFI Router
on June 7, 2021
Posted by: Tenkkula
This is the second NETGEAR AC1750 that I have purchased and it works like a charm.
Written by a customer while visiting netgear.com
Customer Rating
5
LOVE IT
on June 7, 2021
Posted by: Jennifer J Cook
This is by far the best router that I have owned. It supports all of my family being on at once and the app is wonderful!!!
Written by a customer while visiting netgear.com
Customer Rating
5
My wifi
on June 7, 2021
Posted by: William D May
So far so good. Always happy with Netgear Equipment thinking about a New Router. Thank you for the quality.
Written by a customer while visiting netgear.com
Customer Rating
5
Router
on June 7, 2021
Posted by: Oscar
Been using Netgear routers for a very long time there excellent!!
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear
on June 7, 2021
Posted by: Neil Linsky
I bought the net gear equipment because of their reputation on their products. Easy setting up and operate
Written by a customer while visiting netgear.com
Customer Rating
4
Net Gear
on June 6, 2021
Posted by: William Cope
Great Buy....Works as advertised. Would highly recommend.
Written by a customer while visiting netgear.com