Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
2
Modem Router Firmware Issue
on June 14, 2021
Posted by: David Huseland
I never had problems with my Netgear Modem Router until recently when my WiFi keeps disconnecting. My internet service provider informed me there is an unstable connection because my Netgear firmware is not updated. They can not update it because it is not their equipment. I have tried several times to update it myself through the Netgear website instructions and through the mobile app, but nothing has worked. There should be an easier way to update my Netgear modem router.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent connection speeds!
on June 14, 2021
Posted by: Jay K Jobes
Just finished installing this with the help of your phone customer service. The agent was very patient and extremely knolwledgeable! I now have speeds exceding 220mbps. My best speed previously was 75mbps, and I thought I was happy with that. I was surprised and am very pleased with this as my choice!! Highly recommend!!
Written by a customer while visiting netgear.com
Customer Rating
5
Great dependable product
on June 13, 2021
Posted by: Anonymous
This modem delivers what it promises. Ease of set up, quality are what make me stay with the Netgear family.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Mesh Extended Review
on June 13, 2021
Posted by: Deepan Dasmunshi
The extender is very powerful and has been very helpful to extend the strength of the WiFi in my second floor throughout all the rooms . Very easy to install through the app .
Written by a customer while visiting netgear.com
Customer Rating
5
Cable router for xfinity
on June 13, 2021
Posted by: Gordon Ice
Easy to install took care of dead spot in my house
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to set up
on June 13, 2021
Posted by: Debi
Worked perfectly out of the box, instructions made it easy to set up
Written by a customer while visiting netgear.com
Customer Rating
4
Sleek design
on June 13, 2021
Posted by: SDAllen
Easy to connect; slim design fits in tight space; online help topics very relevant. Phone help, long wait time.
Written by a customer while visiting netgear.com
Customer Rating
5
Net gear modem router
on June 13, 2021
Posted by: Mike
The modem/ router was relatively easy to get set up. And works well.
Written by a customer while visiting netgear.com