Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Great modem
on August 15, 2023
Posted by: Michael
This is a great multi user modem. I just bought my second one.
Written by a customer while visiting netgear.com
Customer Rating
3
Customer
on August 15, 2023
Posted by: Sarah
Product is slim and sleek which is very attractive and fits the needs of a small apartment. I had to reboot my router several times for it to connect to the internet service in my new apartment - not sure if that is a router issue or an issue with my internet service.
Response from netgear.comBy Consumer Affairs, August 15, 2023
Hi Sarah,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing a connectivity issue or needing to reboot your device, we recommend checking out this troubleshooting resource: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing a connectivity issue or needing to reboot your device, we recommend checking out this troubleshooting resource: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Wireless
on August 13, 2023
Posted by: Anonymous
I had a Netgear 15 ....thought it was broke. COME to find out COX was the entire problem laying Fiber Optic cable in our area. BUT since i have the New Netgear up and RUNNING, I am keeping it. The Technical support Man helped me and we laughed and GOT alone fine. He was very patient. Now to register and Yes i purchased a 2 year warranty.
Written by a customer while visiting netgear.com
Customer Rating
5
Love it I rate it a 10 VERY GOOD
on August 13, 2023
Posted by: Anonymous
I read the instructions and it was easy to install. Has not been offline except for the 1 times COX was down ....
Written by a customer while visiting netgear.com
Customer Rating
5
Works well with high speed internet
on August 12, 2023
Posted by: Bryant S.
I have been using this for the last few years and I have never had an issue! The app makes it convenient to use as well
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Router AC1750
on August 12, 2023
Posted by: Anonymous
I have had this router and a network extender for at least 3 years. It works great!!!
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on August 9, 2023
Posted by: Anonymous
Very fast , easy to operate and better router than wat spectrum provides
Written by a customer while visiting netgear.com
Customer Rating
5
Outstanding
on August 9, 2023
Posted by: Mayra Ceja
I needed a new modem as my internet connect is critical working from home. I went from tp-link to Netgear and wow what a difference! It’s night and day!
Written by a customer while visiting netgear.com