Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Great Merchandise
on August 23, 2023
Posted by: Anonymous
I purchased 3 of these merchandise and they exceeds my expectations. Works great connected my service.
Written by a customer while visiting netgear.com
Customer Rating
5
Nice modem
on August 21, 2023
Posted by: Charles Corbeil
This modem was priced well, especially considering the features. I am a repeat customer for Netgear because my old one worked great and lasted almost 10 years.
Written by a customer while visiting netgear.com
Customer Rating
5
Nice modem
on August 21, 2023
Posted by: Charles Corbeil
This modem was priced well, especially considering the features. I am a repeat customer for Netgear because my old one worked great and lasted almost 10 years.
Written by a customer while visiting netgear.com
Customer Rating
5
Best Purchase I have ever made
on August 21, 2023
Posted by: A. G.
Fantastic router. Was experiencing slower speeds and low range with my previous router, but since purchasing this router I have great speeds and very good range all throughout the house. Highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
Great modem - repeat customer
on August 21, 2023
Posted by: Charles Corbeil
Great price for modem with these features. I am a repeat customer for this product because my last one lasted for almost 10 years and worked great.
Written by a customer while visiting netgear.com
Customer Rating
4
Great Product Crappy Room
on August 21, 2023
Posted by: bsides Media
I got this router as I am using Netgear mesh networks at a few of my businesses and needed something for one of my studios. The ceiling in this studio is absolutely wild and very rough on wifi signals. I have been having issues finding the right location for this router but I'm testing a few ideas as I go. I'm so excited to have more Netgear products on my app to track issues.
Written by a customer while visiting netgear.com
Customer Rating
5
AC 1750
on August 18, 2023
Posted by: Jay
So far so good. Easy to install. I like the Night Hawk feature and app. The vulnerability report makes me feel secure.
Written by a customer while visiting netgear.com
Customer Rating
1
Connection issues
on August 16, 2023
Posted by: Rich
Worked great for 2 days, then connection issues, constantly switching between 2.4
Response from netgear.comBy Consumer Affairs, August 16, 2023
Hi Rich,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing a connection issue, we recommend visiting this troubleshooting resource: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing a connection issue, we recommend visiting this troubleshooting resource: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com