Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Easy to install with Rep.
on July 21, 2021
Posted by: Judy Bulmer
Needed Rep. to help connect to my modem. He was extremely helpful.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great!
on July 21, 2021
Posted by: Ben Reed
There were dead spots in my house, specifically my bedroom (across the house from the router) and it was so frustrating. I put the NETGEAR AC1750 Mesh Extender on an outlet directly between the dead spot and the router and now my bedroom has great wifi connection. I used the app to set it up and it was pretty straightforward.
Written by a customer while visiting netgear.com
Customer Rating
4
A great product that’s easy to set up
on July 20, 2021
Posted by: Connor Harris
This has been great so far. We have wifi throughout the entire apartment and have been able to stream just fine. My only complaint is it is hard to connect to at times. Overall it’s been great.
Written by a customer while visiting netgear.com
Customer Rating
3
Poor packing
on July 20, 2021
Posted by: Photomark
The equipment is fine. It works well. But it is beyond me why it would be packed with the sticker that has the necessary QR code, username, and password on the OUTSIDE of the plastic that is meant to be stripped away and discarded. I peeled off the plastic when I set up the unit, seeing that it would impede the ventilation if it had been left in place. Much, much later I realized that the sticker with the QR code and the username/password was on that plastic which had been thrown out. PLEASE, for the sake of future customers, PUT THAT STICKER DIRECTLY ON THE UNIT, NOT ON THE PLASTIC COVERING THAT IS MEANT TO BE REMOVED AND THROWN AWAY!
Response from netgear.comBy Consumer Affairs, July 21, 2021
Hi Photomark,
Thank you for your valuable feedback. We will escalate your concerns to the appropriate department for review. Please reach out to us at netgearteam@netgear.com if we can be of further assistance turning that 3 star into a 5 star experience!
Regards,
NETGEAR Team
Thank you for your valuable feedback. We will escalate your concerns to the appropriate department for review. Please reach out to us at netgearteam@netgear.com if we can be of further assistance turning that 3 star into a 5 star experience!
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
2 floors
on July 20, 2021
Posted by: Anonymous
I had difficulty with my internet, even though, I have over 120mbps. I love the use and ease of this extender. Great purchase!
Written by a customer while visiting netgear.com
Customer Rating
5
Works very well
on July 20, 2021
Posted by: Stanley Phillip Reed
The router is the third one I tried!! So I’m not taking this one back!!
Written by a customer while visiting netgear.com
Customer Rating
5
Incredible product installation
on July 20, 2021
Posted by: Patrick K Hardman
After almost 40 years of using personal computers as a hardware installer and troubleshooter, programmer, software company owner, and computer user, I am pleasantly surprised by the ease of installation of my new Netgear AC1750 Smart WiFi Router. In the past, the installation of hardware has always been a real pain. And then trying to make sense of instruction manuals that accompany the hardware and software has been much too difficult for ordinary computer users. But this installation was truly a rapid, flawless process without the usual stress of new hardware. You should be congratulated for the time and effort in producing a product for real people. Thank you and I wish you continued success with a revolutionary change in hardware installation.
Written by a customer while visiting netgear.com
Customer Rating
5
First time without cable
on July 20, 2021
Posted by: Aj
AC1750 was very easy to set up and has maintained a solid wifi connection since install
Written by a customer while visiting netgear.com