Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Easy installation and good speed
on July 27, 2021
Posted by: Venkatesh Vemula
It’s compatible with xfinity and i had experienced with good speed . Overall nice product.
Written by a customer while visiting netgear.com
Customer Rating
4
Works well easy install
on July 27, 2021
Posted by: Doug Balaz
This was easy to install with the ap, coverage is ok had to keep adjusting antennas to get signal at it’s highest strength, also use net gear WiFi ext for my shop both work well .
Written by a customer while visiting netgear.com
Customer Rating
1
Router Review
on July 27, 2021
Posted by: Carolyn Wood
Netgear router was easy to setup and all devices are working as they should without any problems so far. Satisfied with results.
Response from netgear.comBy Consumer Affairs, July 28, 2021
Hi Carolyn Wood,
Thank you for your positive feedback! Your 1-star rating of the product indicates a poor experience with this product. Based on your review comments it appears you actually had a great experience with the R6400. We'd love to see your review updated to a higher rating based on your experience, 5 Star (being the best) rating.
Thank you,
NETGEAR Team
Thank you for your positive feedback! Your 1-star rating of the product indicates a poor experience with this product. Based on your review comments it appears you actually had a great experience with the R6400. We'd love to see your review updated to a higher rating based on your experience, 5 Star (being the best) rating.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Fantastic
on July 27, 2021
Posted by: Anonymous
We have been using the router for several years and it has been very powerful for transmitting the wifi signal in our 2 floor home, connecting 40 devices, running at 200 mbs! Best router ever!
Written by a customer while visiting netgear.com
Customer Rating
2
Not worth the hassle
on July 27, 2021
Posted by: Sonia
Spent a lot of time on the phone with support and the same problem kept repeating, they suggested the router may be defective so I exchanged it but the replacement also had the same issue. Spent way too much time without any resolution
Response from netgear.comBy Consumer Affairs, July 27, 2021
Hi Sonia,
We're sorry to hear that you are still experiencing issues with your AC1750, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
We're sorry to hear that you are still experiencing issues with your AC1750, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Great product along with a fast reliable internet
on July 27, 2021
Posted by: Mark Solak
I would purchase it again and recommend to others. The internet has been super fast so far, didn’t go down once ever since I registered and installed the product. I’m happy with the purchase.
Written by a customer while visiting netgear.com
Customer Rating
4
Easy to set up
on July 26, 2021
Posted by: Kenneth Bourdeu
Once internet the new modem was connected setting up the router was a breeze. It has performed well since installing.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Item!
on July 26, 2021
Posted by: Danyeil Hoy
I bought this item because my job allowed me to work from home but I had to be plugged directly into my modem. The setup was very easy and I was able to move the extender into the area I wanted it. I have been using for 3 weeks now with no issue. Will definitely recommend!
Written by a customer while visiting netgear.com