Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
3
Not really worth it
on August 4, 2021
Posted by: Nick
Kind of a pain to get set up and it only increased my wifi speed by approximately 15mbps to the part of my house that’s a dead spot
Response from netgear.comBy Consumer Affairs, August 4, 2021
Hi Nick,
Thank you for your review and feedback. We have a few resources that may be of help for you. The first one is for placement of your EX6250: https://kb.netgear.com/25508/Where-should-I-place-my-NETGEAR-Wi-Fi-range-extender?language=en_US.
This FAQ may also prove valuable for your current needs: https://kb.netgear.com/23568/NETGEAR-WiFi-Range-Extender-Frequently-Asked-Questions?language=en_US.
If you need further assistance, please contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review and feedback. We have a few resources that may be of help for you. The first one is for placement of your EX6250: https://kb.netgear.com/25508/Where-should-I-place-my-NETGEAR-Wi-Fi-range-extender?language=en_US.
This FAQ may also prove valuable for your current needs: https://kb.netgear.com/23568/NETGEAR-WiFi-Range-Extender-Frequently-Asked-Questions?language=en_US.
If you need further assistance, please contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear
on August 3, 2021
Posted by: Ejayrod16
Net gear is a highly recommended modem/router 2 in 1 at a very inexpensive cost
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear AC1750
on August 3, 2021
Posted by: Anna
This router has been AMAZING! Our internet speeds have been stellar, and all of the bonuses that come with this router make it well worth the money. Netgear has converted me into a lifelong customer.
Written by a customer while visiting netgear.com
Customer Rating
5
Net gear
on August 3, 2021
Posted by: Lawanda
We really love the Net gear it helped our internet speed.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Ac1750
on August 3, 2021
Posted by: Anonymous
The device works very well, despite our seemingly bad wifi normally this new router now manages to withhold constant 4K streaming, and gaming simultaneously, very happy with my purchase
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to setup
on August 3, 2021
Posted by: John
Great deal that provides me with great, fast interent
Written by a customer while visiting netgear.com
Customer Rating
4
Rough start
on August 2, 2021
Posted by: Natalie
First modem was broken and company spent two days trying to connect wifi. Once replaced the modem, all went well.
Written by a customer while visiting netgear.com
Customer Rating
1
Still Not Working
on August 2, 2021
Posted by: Michael DeRhone
Several calls to support, 2 hangups, still not able to obtain IP address. Save your money, buy something else!
Response from netgear.comBy Consumer Affairs, August 3, 2021
Hi Michael DeRhone,
Thank you for your feedback. Please check out this WiFi Range Extender setup guide, with guided assistance: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you still need assistance, please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your feedback. Please check out this WiFi Range Extender setup guide, with guided assistance: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you still need assistance, please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com