Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
ring camera cant connect
on August 4, 2021
Posted by: Tammy
it wont accept my ring video camera we try everything
Written by a customer while visiting netgear.com
Customer Rating
5
Love It
on August 4, 2021
Posted by: Paul R Pierre
I had my doubt on how this product would perform. It exceeded my expectation.
Written by a customer while visiting netgear.com
Customer Rating
4
All in one
on August 4, 2021
Posted by: Mika
I really like that it combines both Router and Modem. Before I had two different devises and cables. Easy setup and ready to go. Works great.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome Router
on August 4, 2021
Posted by: Craig
This router was the perfect solution for my home, my internet was going pretty slow and the reach within my house was not the best, but once I set up my net gear router signal is good wherever I am in the house.
Written by a customer while visiting netgear.com
Customer Rating
5
Great wifi mesh extender
on August 4, 2021
Posted by: Joseph Bulin
Easy to install, works great... everything you would want to upgrade you Wifi network.
Written by a customer while visiting netgear.com
Customer Rating
1
Netgear
on August 4, 2021
Posted by: Kim
This extender does not work how I thought it would. Instead of helping with the wifi signal, it blocks the computer from being able to connect to the internet.
Response from netgear.comBy Consumer Affairs, August 4, 2021
Hi Kim,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Product
on August 4, 2021
Posted by: Steve S
I’d long regretted not having adequate WiFi coverage out onto my deck, and I’d put off several summers partly because I didn’t want to spend a lot of money for extenders but mostly because I didn’t want to deal with the hassle of setting it up. This was a reasonable price, I thought; and reviews indicated it’s easy to set up. Indeed it was; it took only a few minutes as I was walked through installation on Netgears’s Nighthawk app. Now I have strong WiFi coverage on the deck and also throughout the house where it had been weak. This is a reasonably-priced extender that has enhanced my quality of life somewhat.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Product
on August 4, 2021
Posted by: Steve S
I’d long regretted not having adequate WiFi coverage out onto my deck, and I’d put off several summers partly because I didn’t want to spend a lot of money for extenders but mostly because I didn’t want to deal with the hassle of setting it up. This was a reasonable price, I thought; and reviews indicated it’s easy to set up. Indeed it was; it took only a few minutes as I was walked through installation on Netgears’s Nighthawk app. Now I have strong WiFi coverage on the deck and also throughout the house where it had been weak. This is a reasonably-priced extender that has enhanced my quality of life somewhat.
Written by a customer while visiting netgear.com