Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
More reliable than previous router
on August 11, 2021
Posted by: Joe Shappard
Provides much faster speeds and more reliable, but as of yet, will not successfully obtain new updates.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on August 11, 2021
Posted by: Darrell
Netgear is great product that help keep kids off line at bedtime. Better over all signal in my home. Well wealth the price of this product.
Written by a customer while visiting netgear.com
Customer Rating
5
Solved the problem
on August 11, 2021
Posted by: Chris
The issue was a router connecting to the basement of a home through 2 doors and down a stairwell, naturally the connection was shakey and slow. I bought this and easily configured via the netgear app, the connection became 100% stronger with no dropouts. No issue connecting a laptop, 2 phones and a roku all at once.
Written by a customer while visiting netgear.com
Customer Rating
4
Netgear rocks
on August 11, 2021
Posted by: Brett Bolejack
A Great router for the money, it does a pretty good job with signal strength. I would buy again .
Written by a customer while visiting netgear.com
Customer Rating
5
Fast and Reliable
on August 11, 2021
Posted by: Anonymous
My NetGear AC 1750 has been nothing but fast and reliable since I have gotten it up and running. My old router was spotty and did not cover my entire house… that is now a frustration of the past with this new equipment, big fan!!
Written by a customer while visiting netgear.com
Customer Rating
5
Good reliable router
on August 11, 2021
Posted by: Anonymous
Switched to this router after years of problems from a company given router, and I love this one.
Written by a customer while visiting netgear.com
Customer Rating
5
Works Greatly!
on August 11, 2021
Posted by: bbsm
So easy to set up and it joined my existing mesh easily and extends it just as I wished!
Written by a customer while visiting netgear.com
Customer Rating
2
2.4 ghz channel not working
on August 11, 2021
Posted by: Steve
The 5 G in the router works fine, BUT the 2.4 G does not broadcast out to my devices that only handle 2.4 ghz. I had the router for a week and still working on the issue.
Response from netgear.comBy Consumer Affairs, August 12, 2021
Hi Steve,
Thank you for your review and feedback. Please check out a troubleshooting resource for connection issues at the link: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review and feedback. Please check out a troubleshooting resource for connection issues at the link: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com