Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,957 Reviews)
Open Ratings Snapshot
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5 out of 5
5
Exactly What I Needed
on August 12, 2021
Posted by: Abby L.
Works great. Happy to have one device instead of a modem and a router. Also saving money because I don’t have to rent one from the cable company each month.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Great so far
on August 12, 2021
Posted by: Emily Raskardo
Has worked well so far for our 1000 sq ft apartment
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
no ip address
on August 12, 2021
Posted by: robert mahaffey
After connecting i did not have a valid ip address? netgear blamed comcast( xfinity) and they blamed netgear. the guy at netgear actually suggested i cll comcast and have them LOWER my internet speed. They said that was the issue. At the time my internet speed was 400mb
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Electronic Boom Didn’t Stop NETGEAR
on August 12, 2021
Posted by: Anonymous
I acquired my NETGEAR router in a state of Emergency and panic. I work online. My work deals with COVID. Cases are rising. No one could be absent from work, everyone is needed. I had no internet. My internet provider said “you need a new router, be sure its NETGEAR. Economical and reliable”. Purchased it. We had a couple of days of electrical storms here. I was at the window when an electronic lightening boom flashed in the sky. It literally struck our apartments cables. It affected several dwellings. My NETGEAR passed the test. Still working and working well. Thanks!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Excellent product
on August 12, 2021
Posted by: Jim Youngman
Eliminated a very weak WiFi spot in our home, enabling us to stream much more quickly
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Best Router I’ve Ever Used
on August 11, 2021
Posted by: Anonymous
I’ve been through so many routers since since WiFi has been a thing. I’ve gotta say I’m actually impressed by this product. Setup was so simple a child could do it. Performance wise it’s amazing. The range is so much better than my previous router and the speed is amazing. 10/10 would purchase again.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Ease of use
on August 11, 2021
Posted by: Anonymous
Great product that was VERY simple to set up! Glad for my choice.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Netgear modem/router
on August 11, 2021
Posted by: Ken Taylor
Great modem with router. set up is a little hard and demands the use of their app.
Written by a customer while visiting netgear.com
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