Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
3
Disconnects a lot
on October 11, 2023
Posted by: Courtany Sammons
It’s constantly disconnecting from WiFi. Every couple of weeks my internet goes out, usually everything’s fine with my provider so I have to mess around with the router to get it fixed. A lot of the time I have to do a complete reboot. In between those times it works fine though.
Response from netgear.comBy NETGEAR Team, October 11, 2023
Hello Courtany,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing a disconnection issue, we recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing a disconnection issue, we recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Fast
on October 3, 2023
Posted by: Alondra C
I’m not very electronic savvy but I was able to set it up fairly quickly. So recommend for sure!
Written by a customer while visiting netgear.com
Customer Rating
5
Happy with my AC1750
on October 3, 2023
Posted by: Anonymous
This router was very easy to set up and get operation. I love the NightHawk app and its functionality.
Written by a customer while visiting netgear.com
Customer Rating
5
netgear
on October 1, 2023
Posted by: Anonymous
This product works perfectly for my needs .love ,love, love this
Written by a customer while visiting netgear.com
Customer Rating
5
Reliable, fair price. Great coverage
on September 30, 2023
Posted by: Guille maiale
I purchased this router 5 years ago, still working great. Very reliable
Written by a customer while visiting netgear.com
Customer Rating
5
Reliable, fair price. Great coverage
on September 30, 2023
Posted by: Guille maiale
I purchased this router 5 years ago, still working great. Very reliable
Written by a customer while visiting netgear.com
Customer Rating
5
Solid reliable performer
on September 30, 2023
Posted by: Ed Tam
The router is so reliable that I picked up a second one and configured it identical to the first to act as backup since my wife works from home. So far I have not had to switch to the backup router
Written by a customer while visiting netgear.com
Customer Rating
5
AC1750 Router
on September 26, 2023
Posted by: Ashok Garg
This router has been working very well for few years. I have a large home of about 4500 square feet but able to get signal everywhere. I am very happy with this purchase.
Written by a customer while visiting netgear.com