Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Works very well
on August 25, 2021
Posted by: Nick H
Exactly what I expected when I bought it, nothing but consistent, high speed internet. 10/10 recommended.
Written by a customer while visiting netgear.com
Customer Rating
4
Good unit
on August 24, 2021
Posted by: rz94
While I’m very happy with the performance of router, the set up instructions left a lot to be desired. Fortunately the young lady I got on the support line was extremely helpful and patient. She stuck with me through a tedious update process and made sure I was up and running before ending my call. Without her help I’d have been in a quandary.
Written by a customer while visiting netgear.com
Customer Rating
3
Stopped working after 4 months
on August 24, 2021
Posted by: Lisa V.
The router was great until it stopped working 4 months after purchase. Customer service was good but the time frame for phone technical support just expired (conveniently). I was given a one time courtesy free phone technical support but had to wait 15 minutes before someone was able to help me. Netgear is sending a new device replacement.
Written by a customer while visiting netgear.com
Customer Rating
4
Netgear Modem Router Review
on August 24, 2021
Posted by: Merelt
First time purchasing router/modem combination. Saved a lot of hassle with our internet/cable provider and keeps up with our internet/streaming needs!!
Written by a customer while visiting netgear.com
Customer Rating
4
Netgear Modem Router Review
on August 24, 2021
Posted by: Merelt
Never bought a modem/router combo. Very satisfied with this purchase and keeps with our internet needs!
Written by a customer while visiting netgear.com
Customer Rating
5
Works great love it
on August 24, 2021
Posted by: Anonymous
I use it for my apartment and it is great, I love all the features the app provides for it.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome mesh extender!
on August 24, 2021
Posted by: Anonymous
Extender made it possible to use our Traeger WiFire which was too far from the modem…
Written by a customer while visiting netgear.com
Customer Rating
5
Wonderful WIFI extender
on August 24, 2021
Posted by: Travis glass
The setup was extremely simple, I can see all connected devices and change setting through the very intuitive app. The device itself is not an eye sore and works great my whole house is now covered, the fact it keeps the same name as the original wifi is a great add-on!
Written by a customer while visiting netgear.com