Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,956 Reviews)
Open Ratings Snapshot
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5 out of 5
5
Upgrade from stock xfinity
on August 26, 2021
Posted by: Jesse cordova
Was paying for the stock xfinity modem every month and I game a lot and it was a very nice upgrade
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Satisfied so far but speeds could be higher
on August 26, 2021
Posted by: Jason Neil
Overall happy with router and its speed, difficulties at times with download speeds and upload speeds
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
NO Warranty NO Customer Service
on August 26, 2021
Posted by: Karen
Router portion quit working 93 days after purchase (77 days after Retailer install). Netgear avoided1 year warranty coverage by long holds, reps pretending to not understand English, transferring calls to another department, then hanging up call. If beyond 90 days of purchase date, you must purchase extended tech support to get help by chat, email, or telephone. Their response to warranty replacement is to return item to retail store where purchased. That is not possible as retail store has strict 14 day return policy. Netgear customer support is ZERO!!!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Awesome
on August 26, 2021
Posted by: Wesley R Irvin
This is my second WiFi extender. My other one was always canceling out, but this baby just goes and goes. Program downloads that would have taken a day are now down to about an hour and a half (I had slow internet). Movies, games, multi-tasking when I write, and Facebook are incredibly fast now. This is a good by for anyone who constantly sees their WiFi bottleneck.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Netgear AC1750
on August 26, 2021
Posted by: Nick
This definitely help extend the range of our WiFi in the house and even more of the yard. Have had a few issues with having to reboot of WiFi router but other than that, has worked great.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Worth the money, must buy!
on August 25, 2021
Posted by: Anonymous
I bought this product because my internet was extremely slow. I am currently in college and I needed a reliable internet connection to do homework. My friend recommended this system: a router and modem from Netgear. At first I was like that’s a lot of money but I didn’t think about how it was going to benefit me in many ways. My internet is super fast now and my connection is amazing. I do homework in my garage sometimes and I get connection just as if I was inside my house. If you are hesitant to buy this product don’t be because it is worth the money.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
it’s pretty good
on August 25, 2021
Posted by: Mya
bought it to support 4 college students. definitely works well, we can all stream our own shows separately with great video quality over wifi. speeds on laptop and mobile devices are also great
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Netgear mesh
on August 25, 2021
Posted by: Marilyn
This is the best and only extender you’ll ever need…
Written by a customer while visiting netgear.com
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