Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,956 Reviews)
Open Ratings Snapshot
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5 out of 5
5
Works wonderfully!
on August 30, 2021
Posted by: CJ Wagner
My roommates and I bought this router to upgrade our internet connection at our new college townhome. While we’ve only had it for about a month now, the speed increase is impeccable. We’re all able to run multiple devices at the same time with absolutely no issue whatsoever. Highly recommend!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
So far so good
on August 30, 2021
Posted by: Nick ramacier
I have no complaints and it reaches well around our 3 person apt with no problem handling three phones and computers.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Good
on August 30, 2021
Posted by: Anonymous
I just bought this last week it was an easy set up and so far everything is working good.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Disappointed
on August 30, 2021
Posted by: Euphemia
This device is not as great as I expected. I did not see a significant difference in receiving a better signal or WiFi.
Response from netgear.comBy Consumer Affairs, August 31, 2021
Hi Euphemia,

Thank you for your review and feedback. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview

If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Works great
on August 30, 2021
Posted by: Barbara Ermeling
Put a sunroom on my house. No internet. Put the Netgear extender in, works great.
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
Waste of Money
on August 30, 2021
Posted by: Mona Capaci
Never could get the extender to connect and Netgear Support does not support this device according to their suppot techs.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy setup, no issues.
on August 30, 2021
Posted by: Jared Bontrager
Only been a couple weeks but was easy to setup and have had no issues.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Budget friendly router
on August 30, 2021
Posted by: Anonymous
It does a good job for the price point. It’s very good for videos, emails, etc. The app is really handy and user friendly too. Video games a little too much for it but somewhat doble.
Response from netgear.comBy Consumer Affairs, August 31, 2021
Hi Raul campos,

Thank you for your review. If you need assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
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