Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
A trustworthy product
on November 28, 2023
Posted by: Lukas L
My Netgear AC1750, has yet to let me down. It’s been providing consistently fast connection speeds for all my in home devices. Also, it’s extremely easy to set up, including guest access, 5G, 2.4 G, and the connection to my ISP. I’m extremely happy with the Netgear router, which convinced me to go get a Netgear modem.
Written by a customer while visiting netgear.com
Customer Rating
1
Doesn’t work
on November 28, 2023
Posted by: Jean
Spent time with a fixer on the phone it doesn’t work
Response from netgear.comBy NETGEAR Team, November 28, 2023
Hi Jean,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great WiFi extender
on November 26, 2023
Posted by: Melissa Nemec
The Wifi in our house was not quite reaching the furthest point which affected quality of the tv’s and video games. Once we plugged the Netgear extender ~ quality of picture improved significantly! Also, my personal devices are now always connected to wifi. Great product ~ met all expectations.
Written by a customer while visiting netgear.com
Customer Rating
3
I’m confused
on November 25, 2023
Posted by: Mgriff
My Blink cameras won’t connect. They can’t find the network. I can’t find any info on how to connect to the 2.4 instead of 5.0. Nothing is clear to me.
Response from netgear.comBy NETGEAR Team, November 27, 2023
Hi Mgriff,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Easy works well
on November 23, 2023
Posted by: Theresa Rossi
The instructions were easy to follow and it work exactly as indicated. I have an off brand isp but it worked great with my service. I set up two networks and the range is very good. My neighbor two doors away gets a good signal.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear AC1750
on November 21, 2023
Posted by: MargieR
I thought I registered my router 4! years ago when I bought it.It's been great; my
local cable co.,just removed their boxes so I now only have the router
local cable co.,just removed their boxes so I now only have the router
Written by a customer while visiting netgear.com
Customer Rating
5
Great device!
on November 19, 2023
Posted by: R9
Works good, looks good.
I had it for two years, no problems.
I had it for two years, no problems.
Written by a customer while visiting netgear.com
Customer Rating
4
Pretty good, but finicky
on November 19, 2023
Posted by: Anonymous
Overall serves the purpose for home modem/router for basic Wi-Fi needs. Just a few devices. Within the first 6 months of owning it, I had to restart it a couple times to get it to work. Not a big deal. Put it away for a while, reinstalled it in the new home. Struggled and struggled and unfortunately had to do a full factory reset to get it to emit a 2.4GHz signal, to be compatible with home smart devices. It was actually a huge hassle to figure out why the 5G signal wasn’t connecting to the devices, and to call the internet provider only to figure out there was no issue on their end…but I digress. When it works, it works great. But would think about a different model/brand in the future.
Written by a customer while visiting netgear.com