I had very high hopes for this modem/router. Unfortunately the performance is subpar to the 6 year old Motorola unit this replaced. Way to much buffering/lags. Will not purchase this brand again.
Response from netgear.comBy Consumer Affairs, September 23, 2021
Hi Mike Langreck,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
I couldn’t be happier with my Netgear router purchase. My wifi is ridiculously fast and efficient. We have 10 devices connected to it, and there’s no slow down in speed. 5 out of 5 stars for me! You won’t regret it.