Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Fast
on September 26, 2021
Posted by: Anonymous
I like how my internet went front worst to amazing.
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR MÓDEM ROUTER
on September 26, 2021
Posted by: Ivan A. Benavides
I bought this product a week ago and it worked perfect with my internet speed, and it was super easy to connect. I would recommend this product m.
Written by a customer while visiting netgear.com
Customer Rating
5
Stability
on September 26, 2021
Posted by: J Johnson
This device is provides a consistent, stable connection in contrast to my prior device which needed to be reset several times weekly. In addition it provides much greater range. It just plaine works
Written by a customer while visiting netgear.com
Customer Rating
5
Love it
on September 26, 2021
Posted by: Daisy
Our new Netgear router has certainly done the job - internet is much faster reaching out further to other areas of our home
Written by a customer while visiting netgear.com
Customer Rating
5
Yay WiFi !
on September 26, 2021
Posted by: Karen
Wonderful to have a router that actually works and has great range
Written by a customer while visiting netgear.com
Customer Rating
3
hard setup and poor support
on September 26, 2021
Posted by: Anonymous
Had problems with the setup and after two attempts with tech support gave up and returned the product
Response from netgear.comBy Consumer Affairs, September 28, 2021
Hi Don Jones,
We're sorry to hear that you had problems with your R6400 and have already returned it. If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
We're sorry to hear that you had problems with your R6400 and have already returned it. If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to set up
on September 26, 2021
Posted by: Karl
Bought a linksys that I couldn’t get to work, bought this one and no problems
Written by a customer while visiting netgear.com
Customer Rating
4
Great Wifi Cable Modem Router
on September 26, 2021
Posted by: Megan Hedrick
I have had no issues with my NETGEAR AC1740 WiFi Cable Modem Router. Works great and is user-friendly.
Written by a customer while visiting netgear.com