Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Easy
on October 2, 2021
Posted by: Matt C
Easy to set up, has an app- strong WiFi signal- good for my home office plus regular household devices no problems would recommend
Written by a customer while visiting netgear.com
Customer Rating
5
Affordable equipment without return hassle.
on October 2, 2021
Posted by: Linda
Why rent at high prices just to have to return to an internet company? You move, you take it with you.
Written by a customer while visiting netgear.com
Customer Rating
5
Little upset
on October 1, 2021
Posted by: Anonymous
Modem is working but in the 100% signals the connection will interrupted.
Written by a customer while visiting netgear.com
Customer Rating
5
Solid device with easy setup
on October 1, 2021
Posted by: DJStu
Quick and painless setup, and so far no connectivity issues. Another quality product from Netgear.
Written by a customer while visiting netgear.com
Customer Rating
1
Not Visible After Setup
on October 1, 2021
Posted by: Troy50
Extender did not work after setup. After connecting to the router it was not visible Wi-Fi network. Cannot connect any devices. I can login as administrator but nothing helps. I did a factory reset several times but nothing worked. It's not worth the aggregation. I'm returning it.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, October 4, 2021
Hi Troy50,
We're sorry to hear that you are experiencing problems with your EX6250 and are considering returning it. Please check out this troubleshooting resource which may help you with your current issue: https://kb.netgear.com/000064217/EX6250-EX6400v2-EX6410-EX6420-EX7300v2-EX7320-Firmware-Version-1-0-0-146.
Additionally, we have a firmware update for the EX6250 which was released as recently as 10-4-21: https://kb.netgear.com/000064217/EX6250-EX6400v2-EX6410-EX6420-EX7300v2-EX7320-Firmware-Version-1-0-0-146.
NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
We're sorry to hear that you are experiencing problems with your EX6250 and are considering returning it. Please check out this troubleshooting resource which may help you with your current issue: https://kb.netgear.com/000064217/EX6250-EX6400v2-EX6410-EX6420-EX7300v2-EX7320-Firmware-Version-1-0-0-146.
Additionally, we have a firmware update for the EX6250 which was released as recently as 10-4-21: https://kb.netgear.com/000064217/EX6250-EX6400v2-EX6410-EX6420-EX7300v2-EX7320-Firmware-Version-1-0-0-146.
NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Good enough
on October 1, 2021
Posted by: Anna M
The modem is good, but even though my printer, Xbox, etc. should be capable of connecting, I have had trouble with them. Works great for laptops and phones, but not so much for others. I may have to look for another solution.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast, easy, reliable
on October 1, 2021
Posted by: Anonymous
Netgear ac1750 was super easy to set up and fast. The extender works great and I have had zero issues. Highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR AC1750 Smart WiFi Router
on October 1, 2021
Posted by: Courtney Blissett
I am a fan of the nighthawk router I had one it lasted over 6 years my kids are big gamers and withy security surveillance its the best router by far.
Written by a customer while visiting netgear.com