Had to replace my arris and have been enjoying this one so far. Installation is very easy and it is nice to have over 2 ports! The router/modem lives in the center of the home, and I don't get signal drops at the far ends of the home or when I step outside(porch.) Left off the star because of the skeptic in me.
Wish I would have gotten my own 2 in 1 modem/ wifi sooner! Seems faster, more efficient, and is saving me at least $15 a month! Also like that's its got to lines 2.4ghz and 5 G depending on what is needed for! So far very happy with service!
The router works most of the time but is not entirely dependable.
Response from netgear.comBy NETGEAR Team, November 30, 2023
Hi Linda,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.