Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,956 Reviews)
Open Ratings Snapshot
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5 out of 5
5
Better than expected!
on December 13, 2023
Posted by: Jim L
I located it in our metal-sided barn 300 feet from the router in the house. Now I have strong WiFi, even in the pasture!
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Good so far!
on December 13, 2023
Posted by: Lyle
Had to replace my arris and have been enjoying this one so far. Installation is very easy and it is nice to have over 2 ports! The router/modem lives in the center of the home, and I don't get signal drops at the far ends of the home or when I step outside(porch.) Left off the star because of the skeptic in me.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Better than xfinity modem!
on December 12, 2023
Posted by: Darren D
Wish I would have gotten my own 2 in 1 modem/ wifi sooner! Seems faster, more efficient, and is saving me at least $15 a month! Also like that's its got to lines 2.4ghz and 5 G depending on what is needed for! So far very happy with service!
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Not bad router
on December 8, 2023
Posted by: Chad
I used this to piggyback on my att f8ber connection. Been running for a few weeks now with no issues
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Works great!
on December 4, 2023
Posted by: Joe A Bunt
Works great, don't like haveing to use phone ap during initial setup, but it worked out fine.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Very Good
on December 4, 2023
Posted by: George Ankrah
It is a good router. I haven’t experienced any issues
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
C6300
on December 2, 2023
Posted by: Sam Coon
Not sure if it’s my ISP, but I’d like to put a VPN on my internet. Kinda annoying but not to y’all’s fault.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
So so
on November 30, 2023
Posted by: Linda
The router works most of the time but is not entirely dependable.
Response from netgear.comBy NETGEAR Team, November 30, 2023
Hi Linda,

Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.

If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
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