Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Great purchase
on October 11, 2021
Posted by: Anonymous
Extender is powerful and has fixed all the wifi issues in our house. Highly recommended!
Written by a customer while visiting netgear.com
Customer Rating
5
super easy setup
on October 11, 2021
Posted by: Anonymous
When i purchased this extender and started setting it up i thought it was going to take a couple hours at least. but it got all set up with my wifi super quick. maybe sub 5 minutes or so. and i can move it anywhere around the house. i use it for my ps5 and it is excellent. i definitely recommend using this extender if you’re having connection or downloading issues!
Written by a customer while visiting netgear.com
Customer Rating
1
We are losing connectivity
on October 11, 2021
Posted by: Mathew Abraham
This is the second router that my service provider Entouch installed and still I am having to turn off and restart for the internet to work this morning.
Response from netgear.comBy Consumer Affairs, October 11, 2021
Hi Mathew Abraham,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network. Also, please check out this connection troubleshooting guide: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network. Also, please check out this connection troubleshooting guide: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great for the price
on October 11, 2021
Posted by: Kevin Gilbert
Works well for my needs. I use multiple streaming devices as well as laptop and smart devices.
Written by a customer while visiting netgear.com
Customer Rating
5
Extremely easy to install
on October 11, 2021
Posted by: Kim Synowczyk
Complete with very easy to follow instructions for an easy, quick instillation
Written by a customer while visiting netgear.com
Customer Rating
3
Works okay
on October 11, 2021
Posted by: Maria
It has no problem if you have five devices on it but if you start adding more then it doesn’t work as well and shuts down the Internet intermittently.
Written by a customer while visiting netgear.com
Customer Rating
5
Great equipment
on October 11, 2021
Posted by: Anonymous
works very good, always keeps good speed, very easy to install and configure. Also great handy apps.
Written by a customer while visiting netgear.com
Customer Rating
5
Works really well.
on October 11, 2021
Posted by: Viktor Lisichkin
I’ve tried many other extenders in the past, but this one definitely stands out. It provides better speed and I love having the option to set it up as an access point or an extender.
Written by a customer while visiting netgear.com