Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
Does the job
on October 20, 2021
Posted by: Haley
This router works well in my home. Having a metal roof created an issue with cell service in the home and this router has solved my issues with Wifi.
Written by a customer while visiting netgear.com
Customer Rating
5
netgear wifi mesh extender
on October 20, 2021
Posted by: lcasey
we just moved into a large home with a casita and needed the ability to extend the Wifi to it. The netgear extender did the job perfectly and the app made it VERY easy to set up
Written by a customer while visiting netgear.com
Customer Rating
5
Reliability of Netgear
on October 20, 2021
Posted by: blondie5001
As a retiree of the largest telecommunications company in the country have had numerous encounters with netgear and have always found them to be reliable easy to work with and capable of handling all demands
Written by a customer while visiting netgear.com
Customer Rating
5
Great router performance
on October 20, 2021
Posted by: Don M
We needed an updated cable modem and this Netgear product was on the approved list with our cable provider. Works very well. Set up took an extra step in having to use a cell phone to activate the modem. Otherwise, great router and cable performance.
Written by a customer while visiting netgear.com
Customer Rating
3
AC1750 WIFI Extender EX6250
on October 20, 2021
Posted by: Rob Roy
It’s not as easy to set up with your Netgear router , was on the Phone with Netgear support for an hour or so and still couldn’t get it connected to the WIFI router!! The call dropped and my support teach didn’t call me right back , so I sent the Extender back .
Response from netgear.comBy Consumer Affairs, August 30, 2022
Hi Rob Roy,
We're sorry to hear that you had problems with your EX6250 and have already returned it. We have an installation resource with guided assistance available: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you decide to repurchase the WiFi Mesh Extender or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
We're sorry to hear that you had problems with your EX6250 and have already returned it. We have an installation resource with guided assistance available: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you decide to repurchase the WiFi Mesh Extender or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing fast range router
on October 19, 2021
Posted by: Anonymous
This router is amazing fast and has a great range it also has a lot of features and has capability of having a VPN on it which I really like so I don’t have to connect each device to vpn I just have one in the router and it works amazing
Written by a customer while visiting netgear.com
Customer Rating
5
Best Router Ever
on October 19, 2021
Posted by: Anonymous
I had so many internet interruptions and cable reception problems before I purchased Nethear! Now my cable and internet are working continuously! Netgear is the best!
Written by a customer while visiting netgear.com
Customer Rating
5
Just wat I needed
on October 19, 2021
Posted by: VictorM3
Needed something to replace my comcast rental router and couldn’t be any happier great for gaming and streaming!
Written by a customer while visiting netgear.com