Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
3
Connection troubles to WiFi
on October 23, 2021
Posted by: Beth S
I’ve had this Modem for about three months now and it works fine, but I still have troubles connecting to the Wi-Fi sometimes.
Response from netgear.comBy Consumer Affairs, October 26, 2021
Hi Beth S,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product and Great Support
on October 23, 2021
Posted by: Richard May
Easy to install from intuitive apps. Had a minor glitch while tested circuit breakers in the house, but fast and competent service staff had me back online in no time.
Written by a customer while visiting netgear.com
Customer Rating
5
Top Router and Modem Combo
on October 22, 2021
Posted by: James Bonomo
This is all your need to have great internet connections in your home
Written by a customer while visiting netgear.com
Customer Rating
5
The best router ever!
on October 22, 2021
Posted by: Z man
This router is the best wireless router I have ever used!
Written by a customer while visiting netgear.com
Customer Rating
3
Great
on October 21, 2021
Posted by: Snewbs
I set it up in about ten minutes and it works great for the size of my apartment even reaches down to my garage!
Response from netgear.comBy Consumer Affairs, October 22, 2021
Hi Snewbs,
Thank you for your review. If you need assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review. If you need assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
So far so good
on October 21, 2021
Posted by: Irish
An upgrade from our older Netgear router. Better signal throughout the whole house, setup was very simple with the app and a call to the cable co. Very fond of the tall narrow version vs. the flat-takes-up-too-much-room version. Like that the wps button is on the front side where it is more useful.
Written by a customer while visiting netgear.com
Customer Rating
4
Nice Router
on October 21, 2021
Posted by: Adam P
Got this for my daughter for school and it worked great for her. I then repurposed for my dads house when he needed to upgrade his 15 year old cable modem and router. I turned of the WiFi and out in a robust wired backbone WiFi system. Worked very well but did need to stabilize with the new modem, switch and access point system. once it has stabilized and updated, seems to be fine. I like to remote app to check in on things as well.
Written by a customer while visiting netgear.com
Customer Rating
5
Performance is great
on October 21, 2021
Posted by: John
Ease of installation and off site monitoring with nighthawk is awesome.
Written by a customer while visiting netgear.com